Terms & Conditions | Godel Solutions

Terms & Conditions

Effective Date: April 25, 2026 Last Updated: April 25, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your access to and use of the websites, platforms, and services operated by Godel Solutions LLC ("Godel Solutions," "we," "us," or "our"), including:

By accessing our Services, submitting any form, booking a demo, purchasing a subscription, or otherwise engaging with Godel Solutions, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, do not access or use the Services. These Terms apply to all visitors, prospects, clients, and users of the Godel Solutions platform.

Services Description

Godel Solutions is an AI-powered business automation company serving service businesses across the USA and the Caribbean. Our Services include:

  • AI Widget Platform: A 24/7 AI-powered chat widget deployed on your website to engage visitors, qualify leads, answer questions, and book appointments automatically
  • AI Calling Platform: An automated voice AI system that answers inbound calls, handles FAQs, qualifies callers, and routes or books appointments without human intervention
  • CRM & Tool Integrations: Seamless connections to platforms including GoHighLevel, HubSpot, and other CRMs to sync lead data and trigger automated workflows
  • Automated Follow-Up: SMS, email, and voice-based follow-up sequences configured on your behalf to nurture leads and reduce no-shows
  • Onboarding & Support: Setup, configuration, training, and ongoing technical support for all deployed AI systems

Godel Solutions is a technology and automation service provider. We are not a licensed legal, financial, or medical advisor. Our AI systems are tools to automate communication — they do not replace qualified professional advice.

Eligibility

To access or use the Services, you must:

  • Be at least 18 years of age
  • Be a business owner, authorized representative, or operator with authority to enter into binding agreements on behalf of your business
  • Provide accurate, current, and complete information during registration, demo booking, or any form submission
  • Operate a legitimate business that complies with all applicable local, state, federal, and international laws

We reserve the right to refuse access to any individual or business at our sole discretion. Submitting false or misleading information may result in immediate termination of your account and access to the Services.

Accounts & Access

Upon subscribing to Godel Solutions, you will be granted access to a client dashboard and associated AI system configurations. You are responsible for:

  • Maintaining the confidentiality of your login credentials and API keys
  • All activity that occurs under your account, whether or not authorized by you
  • Promptly notifying us of any unauthorized access or security breach at [email protected]
  • Ensuring that all users granted access to your account comply with these Terms

Godel Solutions is not liable for any loss or damage resulting from your failure to maintain account security. We reserve the right to suspend or terminate accounts we believe have been compromised or used in violation of these Terms.

Payment & Billing

Access to Godel Solutions' paid Services requires a subscription. By subscribing, you agree to the following billing terms:

  • One-Time Setup Fee: A non-refundable setup fee is charged at the time of onboarding to cover AI configuration, integration, and launch. Setup fees are disclosed in your service agreement prior to payment.
  • Monthly Subscription: Recurring monthly fees are billed automatically on your billing date. Subscriptions continue until cancelled.
  • Cancellation: You may cancel your subscription at any time by providing written notice to [email protected]. Cancellations take effect at the end of the current billing period. No partial-month refunds are issued.
  • Failed Payments: If a payment fails, we will attempt to retry the charge. Continued non-payment may result in suspension or termination of your Services.
  • Price Changes: We reserve the right to adjust subscription pricing with at least 30 days' written notice. Continued use of the Services after the effective date constitutes acceptance of the new pricing.
  • Taxes: You are responsible for any applicable taxes, duties, or levies associated with your subscription.

No Refund Policy: All setup fees are non-refundable. Monthly subscription fees are non-refundable once the billing period has commenced. If you believe a charge was made in error, contact us within 14 days of the charge date.

Communications Consent

By submitting your phone number or email address through any Godel Solutions form, booking page, or demo request, you expressly consent to receive:

  • SMS/text messages from Godel Solutions regarding your inquiry, demo scheduling, account updates, onboarding steps, and related communications
  • Automated or pre-recorded voice messages related to your account or inquiry
  • Email communications regarding your service, platform updates, and promotions

This consent is not a condition of purchase. You may opt out at any time by replying STOP to any SMS, clicking "unsubscribe" in any email, or contacting us directly. Standard message and data rates may apply.

If you deploy Godel Solutions' AI Widget or AI Calling system for your own customers, you are solely responsible for ensuring all required consents are obtained from your end-users in compliance with the TCPA, CAN-SPAM Act, and all other applicable laws. Godel Solutions is not liable for your failure to obtain proper consent from your customers.

Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services to harass, abuse, threaten, or harm any individual or group
  • Use the AI systems to spread misinformation, engage in fraud, or impersonate another person or entity
  • Deploy the Services in industries or use cases that violate applicable law, including but not limited to illegal telemarketing, spam, or unlicensed financial or medical advice
  • Attempt to reverse-engineer, decompile, or extract source code from any part of the Godel Solutions platform
  • Scrape, harvest, or collect user data from the Services using automated means
  • Introduce malware, viruses, or any harmful code into the platform or connected integrations
  • Resell, sublicense, or transfer access to the Services to a third party without prior written consent from Godel Solutions
  • Use the Services in a manner that could damage, overload, or impair the platform's infrastructure or other clients' access

Violations of this section may result in immediate suspension or termination of your account without refund, and we reserve the right to report violations to appropriate authorities.

Intellectual Property

All content, technology, and materials associated with the Godel Solutions platform — including but not limited to software, AI models, workflows, branding, logos, website content, training materials, and documentation — are the exclusive property of Godel Solutions LLC or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during your active subscription period. This license does not grant you any ownership interest in the platform or its underlying technology.

You may not reproduce, redistribute, modify, create derivative works of, publicly display, or otherwise exploit any Godel Solutions content or technology without prior written permission.

Your Content: You retain ownership of all data, scripts, brand information, and content you provide to Godel Solutions for the purpose of configuring your AI system. By providing this content, you grant us a limited license to use it solely to deliver and improve the Services on your behalf.

Third-Party Services

The Godel Solutions platform integrates with and may link to third-party services including CRM platforms (GoHighLevel, HubSpot), calendar tools, payment processors, telephony providers, and messaging APIs. Your use of these third-party services is subject to their own terms of service and privacy policies.

Godel Solutions is not responsible for the availability, accuracy, security, or conduct of any third-party service. We do not endorse any third-party service simply by virtue of offering an integration with it.

If a third-party service is discontinued, changes its API, or becomes unavailable, Godel Solutions will make reasonable efforts to provide an alternative but is not liable for any disruption to your workflows resulting from third-party changes outside our control.

Disclaimer of Warranties

Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Godel Solutions LLC and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of or access to the Services
  • Your violation of these Terms
  • Your violation of any applicable law or regulation, including communications laws such as the TCPA or CAN-SPAM Act
  • Your failure to obtain proper consent from your end-users before deploying AI communication tools on their behalf
  • Any content or data you provide to Godel Solutions that infringes a third party's rights
  • Any claim by a third party arising from your use of the Services

Termination

Either party may terminate the Services with written notice. You may cancel your subscription at any time by contacting [email protected]. Cancellations take effect at the end of the current billing period.

Godel Solutions reserves the right to suspend or terminate your access to the Services immediately and without prior notice if:

  • You breach any provision of these Terms
  • You fail to make timely payment for your subscription
  • We determine, in our sole discretion, that your use of the Services poses a legal, reputational, or security risk to Godel Solutions or other clients
  • We are required to do so by applicable law or court order

Upon termination, your access to the platform and all associated AI configurations will be disabled. Godel Solutions has no obligation to retain your data beyond the periods specified in our Privacy Policy. Sections 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law) survive termination.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States of America and the state in which Godel Solutions LLC is registered, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be addressed through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), conducted in English.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Changes to These Terms

Godel Solutions reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required, notify you by email or through the platform.

Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree to the updated Terms, you must discontinue use of the Services.

Contact Us

If you have questions, concerns, or requests related to these Terms and Conditions, please reach out to us:

Godel Solutions LLC

USA & Caribbean · AI-Powered Business Automation

Email Us About These Terms