01
Who We Are
Godel Solutions LLC ("Godel Solutions," "we," "us," or "our") is an AI-powered business automation company serving service businesses across the USA and the Caribbean. We operate the following websites and services (collectively, the "Services"):
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Services, submit an inquiry, or use any Godel Solutions product or feature.
By using our Services or submitting your information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
02
Information We Collect
We collect information in several ways:
Information You Provide Directly:
- Name and contact information (first name, last name, phone number, email address)
- Business information (company name, industry, service area, number of locations)
- Communication preferences and inquiry details submitted through our forms
- Payment and billing information processed through our secure payment partners
- Any other information you choose to provide when booking a demo or contacting us
Information Collected Automatically:
- IP address and approximate geographic location
- Browser type, version, and device type
- Pages visited, time on page, clicks, and referral source
- Conversation and interaction logs generated through our AI widget and calling systems
- Cookies and similar tracking technologies (see Section 7)
Information from Third Parties:
- If you are referred to us via a partner, affiliate, or integration (e.g., GoHighLevel, HubSpot), we may receive relevant information about the referral
- Analytics and advertising platforms may share aggregated or pseudonymous data with us
03
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To deploy, configure, and operate your AI Widget and AI Calling systems on your behalf
- Lead Qualification & Booking: To qualify visitor inquiries, automate appointment scheduling, and route leads through your defined workflows
- Communication: To contact you regarding your inquiry, account status, onboarding, and ongoing support
- Automated Follow-Up: To send SMS, email, and voice communications related to your account, demos, and campaigns — on your behalf or ours. You may opt out at any time
- CRM & Integration Management: To sync data with your connected tools (GoHighLevel, HubSpot, and other supported CRMs)
- Analytics & Improvement: To analyze platform usage, improve AI performance, and enhance user experience
- Compliance: To comply with applicable laws, regulations, and contractual obligations
- Marketing: With your consent or as otherwise permitted by law, to share information about new Godel Solutions features, products, or promotions
04
How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
- Your Business Clients: Information collected by your AI Widget or AI Calling system on behalf of your business is shared with you (the client) per the terms of your service agreement
- Integration Partners: When you connect a CRM or third-party tool (e.g., GoHighLevel, HubSpot, calendar platforms), relevant lead and interaction data is shared with those services to power your workflows
- Service Providers: We share information with vendors who assist us in operating the platform, delivering communications, and providing support. These vendors are bound by contractual data protection obligations
- Legal Requirements: We may disclose your information if required by law, court order, or regulatory authority
- Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
- Safety: We may share information to protect the rights, property, or safety of Godel Solutions, our clients, or others
05
SMS & Text Message Communications
By submitting your phone number through any Godel Solutions form or demo booking page, you consent to receive SMS text messages from Godel Solutions regarding your inquiry, demo scheduling, account updates, and related communications.
- Message frequency varies. Standard message and data rates may apply.
- To opt out: Reply STOP to any text message at any time. You will receive one final confirmation and no further texts.
- For help: Reply HELP or contact us at [email protected]
If you use our AI Calling or AI Widget products, your end-customers who interact with those systems are subject to the consent and opt-out mechanisms you configure within your own deployment. You are responsible for ensuring compliant opt-in practices for your customers.
06
Your Rights & Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out of Marketing: Opt out at any time by replying STOP to texts, clicking "unsubscribe" in emails, or contacting us directly
- Do Not Sell: We do not sell personal information. To confirm this or make a do-not-sell request, contact us below
- Data Portability: Request that we provide your data in a portable, machine-readable format where technically feasible
To exercise any of these rights, contact us at: [email protected]
07
Cookies & Tracking
Our Services use cookies and similar technologies to operate correctly, analyze usage, and support marketing. Types of cookies we use include:
- Essential Cookies: Required for the site to function (form submission, session management, authentication)
- Analytics Cookies: Help us understand how visitors interact with our pages (e.g., Google Analytics)
- Marketing Cookies: Used to track conversions, retarget visitors, and measure advertising effectiveness
- AI Interaction Cookies: Enable our AI Widget and Calling systems to maintain conversation context and improve response quality
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality or AI widget performance.
08
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption in transit, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at [email protected].
09
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Active account data is retained for the duration of your subscription
- AI conversation logs and call recordings are retained per the terms of your service plan and applicable law
- Marketing inquiry data may be retained for up to 24 months unless you request earlier deletion
- Billing and transaction records are retained as required by financial regulations
10
Children's Privacy
Our Services are intended for business owners, operators, and professionals aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
11
Third-Party Links
Our Services may contain links to third-party websites, including CRM platforms, payment processors, and integration partners. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated via the Services or direct notification where required by law.
Your continued use of our Services after any changes constitutes acceptance of the updated policy.